Contact
Contact PortraitKart
One person answers this number. There is no call centre, no ticket queue and no contact form — message us on WhatsApp and you are talking to the business itself.
Who we are
- Legal entity
- PortraitKartProprietor: Jatin Tarai
Reach us
- WhatsApp — fastest
- +91 97760 15090
- Phone
- +91 97760 15090
- hello@portraitkart.com
- Working days
- Monday to Saturday, excluding public holidays
Complaints
If something has gone wrong, message us on WhatsApp or email hello@portraitkart.com with your order reference. Complaints are acknowledged within 48 hours and resolved within 30 days, as required by the Consumer Protection (E-Commerce) Rules, 2020.
Already ordered?
Send your order reference on WhatsApp and ask for a status update — that is the same chat your artist's preview will arrive in.
Our policies
Delivery timelines are on the Shipping Policy page, payment and cancellation on the Refund & Cancellation Policy page, how we handle your photographs on the Privacy Policy page, and the order terms on the Terms & Conditions page.
Send us the photo
The quickest way to start is to send the photograph you would like drawn. We will tell you honestly whether it will make a good portrait.
Message on WhatsAppOr email hello@portraitkart.com.